Terms and Conditions

Security when Ordering and Privacy

We will ask users to enter sensitive information, (such as credit card details). That information is encrypted and is protected with the best encryption software in the industry - DPS (Payment Express). We will not pass on any information, other than for banking and delivery purposes.

Terms & Conditions of Sale

Supply of Liquor to Minors

It is illegal for us to sell alcohol to you if you are under the age of 18.

It is illegal for you to buy alcohol from us if you are under the age of 18. If you are under 18, you will be breaking the law if you falsify your details in order to buy alcohol. New Zealand law states that liquor will not be sold to people under the age of 18 years. When an order is placed only the person placing the order and the owner of any credit card used in the transaction must be over the age of 18.  Prenzel reserves the right to ask for identification.

Product Availability

Products may be added to, or removed from the site from time to time. Occasionally, products described on the site may not be available. While The Prenzel Distilling Company does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate. All Prices on this website are in NZD.

Order Dispatch

All orders will be processed and dispatched within 7 working days. The Prenzel Distilling Company contracts to Post Haste NZ for all deliveries. While all  care is taken to ensure safe delivery, it is inevitable that a minute percentage of all orders dispatched get lost or damaged in transit. Contact us immediately should this occur and your order will be replaced at no charge.

Returns Policy

The Prenzel Distilling Company is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product, please return it to us within 14 days of receipt and we will replace it or refund your purchase price. Please contact Customer Services on 0800 733 663 to arrange either a replacement or a refund.

Privacy Policy

We are committed to protecting your privacy. Please (click here) for our privacy policy.

Acceptance of Terms

When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree with any of our terms and conditions please refrain from accessing this website.

By accessing and using this website, you, the user accept and agree to the terms and conditions contained in these ‘Terms of Sale’ statement. The Prenzel Distilling Company may vary its terms of sale at any time. The current version of the terms will be maintained on the Website. This Website is operated and controlled from The Prenzel Distilling Company office in New Zealand. If you use this Website from outside New Zealand, you are responsible for complying with any applicable laws. This statement of terms shall be interpreted in accordance with, and governed by the laws of New Zealand.

Disclaimer

The Prenzel Distilling Company is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use, or the inability to use, the material on this site. This includes but is not limited to the loss of data or loss of profit, even if The Prenzel Distilling Company had been advised of the possibility of such damages.

Warranty

The Prenzel Distilling Company gives no express guarantees unless they are in writing. We will repair or replace any goods which fail to comply with any guarantee contained in the Consumer Guarantees Act 1993. Nothing on this site is to be construed as a recommendation to use any particular product.

Neither The Prenzel Distilling Company nor any of its affiliates, directors, officers, or employees assume any responsibility for errors or omissions in the materials in this Website. The Prenzel Distilling Company endeavours to ensure that the information in this Website is accurate and current, but does not accept liability for any error or omission.

  • USE OF THE SITE IS AT YOUR OWN RISK;
  • THE SITE IS APPROVED TO YOU "AS IS";
  • TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR RELATED PARTIES:
  • DISCLAIM ALL WARRANTIES REGARDING THE SITE, AND SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES DUE TO:
  • STATEMENTS, GRAPHICS, LINKS, ERRORS OR OMISSIONS IN THE SITE
  • CONTENT INFRINGING ANY THIRD PARTY'S RIGHTS
  • VIRUSES THAT MAY BE TRANSMITTED TO YOUR COMPUTER
  • LINKING TO ANY OTHER SITE OR ITS NATURE OR CONTENTS
  • OR ANY OTHER MATTER REGARDING THIS SITE AND YOUR USE OF IT.

Links on this Website may lead to other Websites and some information on this Website may be provided by third parties. The Prenzel Distilling Company accepts no responsibility for the currency or accuracy of such information. You should verify such information with those third parties directly.

Trademark and Copyright Information

The brand names, slogans, characters and other trademarks, (including rights in text, graphics, selection, arrangement and overall website design), as well as the package designs of all  The Prenzel Distilling Company products and promotions belong exclusively to The Prenzel Distilling Company  and /or its subsidiary companies. They are protected from copying and simulation under national and international trademark and copyright laws and treaties throughout the world. The contents of the The Prenzel Distilling Company Website are protected from copying and distribution under national and international copyright laws and treaties throughout the world.

You are only permitted to download, display, print or reproduce the materials in unaltered form for personal use, non-commercial use, research or study. Any other use is prohibited.

All rights to the Website are reserved and no right or license is granted or implied under any copyright, patent, trade mark or other intellectual property right of The Prenzel Distilling Company or any other party as consequence of the publication of any material on this website.

You may not create a link from any other website to any part of this website, other than the homepage, without our express consent.

Contact Information

The Prenzel Distilling Company Ltd.
PO Box 246, Blenheim 7204
15, Sheffield Street, Riverlands Estate, Blenheim 7201
Phone: Head Office +64 520 8221
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